Our Data Protection Policy

 

1. General information and principles of data processing

 

We are very pleased that you visit our website. The protection of your privacy and the protection of your personal data when using our website is an important concern for us.

 

According to Art. 4 No. 1 GDPR, personal data are all information relating to an identified or identifiable natural person. This includes, for example, information such as your first and last name, your address, your telephone number, your e-mail address, but also your IP address.

 

Data that cannot be linked to your person, for example through anonymisation, are not personal data. The processing (e.g. the collection, storage, reading, querying, use, transmission, deletion or destruction) according to Art. 4 No. 2 GDPR always requires a legal basis or your consent. Processed personal data must be deleted as soon as the purpose of the processing has been achieved and no legally prescribed retention obligations are to be preserved.

 

Here you will find information about the handling of your personal data when you visit our website. In order to provide the functions and services of our website, it is necessary that we collect personal data about you.

We also inform you about the type and scope of the respective data processing, the purpose and the corresponding legal basis and the respective storage period.

 

 

 

2. Controller

 

The Serviceplan Group SE & Co. KG, House of Communication, Brienner Str. 45 a-d, 80333 Munich, Germany (hereinafter referred to as "Serviceplan Group" or "We") hereby informs you about the processing of your personal data within the scope of our offers.

 

When we refer to "Serviceplan" in the following, we mean the Serviceplan Group as well as the other companies of the Serviceplan agency group.

 

This privacy policy also applies to the following websites and brands operated by Serviceplan. The respective company of the Serviceplan agency group is the controller. The contact details can be found in the imprint of the respective website:

 

www.serviceplan.com

www.serviceplan.fr

www.serviceplan.be

www.serviceplan.nl

www.serviceplan.ch

www.wiennordserviceplan.at

www.serviceplan.co.kr

www.serviceplan.es

www.serviceplan.us

www.serviceplan.it

www.serviceplan.cn

www.changeserviceplan.pl

www.serviceplan.ru

www.serviceplan.ae

www.mediaplus.com

www.mediaplus.at

www.mediaplus-suisse.ch

www.almamediaplus.es

www.mediaplus-italia.it

www.mediaplus.be

www.mediaplus-france.com

www.mediaplus-russia.com

www.mediaplus.pl

www.mediaplus.ae

www.mediaplus.nl

www.mediaxplain.nl

www.plan-net.com

www.plan-net.be

www.plan-net.ch

www.plan-net-italia.it

www.plan-net.at

www.plan-net.fr

www.plan-net.ro

www.plan-net.ru

www.plan-net.ae

www.serviceplan-health.com

www.house-of-communication.us

www.bestbrands.de

www.bestbrands-russia.com

www.bestbrands-poland.pl

www.facit-group.com

www.serviceplan-solutions.com

www.serviceplan-solutions.be

www.serviceplan-consulting-group.com

www.innovationstag.de

www.innovationstag.de

www.louder.ru

 

This privacy policy may apply only to the respective website of Serviceplan. It does not apply to other websites to which we merely refer via a hyperlink. We are not responsible for the confidential handling of your personal data on these third-party websites, as we have no influence on whether these companies comply with the data protection regulations. Please refer to these websites directly for information on how these companies handle your personal data.

 

 

 

3. Data Protection Officer

 

You may also contact our data protection officer at any time should you have questions about data protection:

Dr. Georg Schröder, LL.M.
legal data Schröder Rechtsanwaltsgesellschaft mbH

Prannerstr. 1

80333 Munich
Phone: +49 (0)89 954 597 520

Fax: +49 (0)89 954 597 522

E-mail: datenschutz@legaldata.law

4. Provision and use of the website / log files

 

a) Type and scope of data processing

If you use this website without otherwise transmitting data to us, we collect following technically necessary data via log files, which are automatically transmitted to our server:

- Date and time         

- IP address

- Session ID   

- Visited web page

- Name of the website from which our website was accessed       

- Browser used          

 

b) Purpose and legal basis

This processing is technically necessary in order to be able to display our website to you.
We also use the data to ensure the security and stability of our website. This processing is also necessary in order to prevent the misuse of our website.

The legal basis for this processing is Art. 6(1) lit. f) GDPR. The processing of the mentioned data is necessary for the running of the website and protection against misuse of the website and thus serves the protection of a legitimate interest of our company.    

 

c) Storage period      

As soon as the personal data mentioned are no longer required to display the website, the data will be deleted. The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object to this aspect. Further storage may take place in individual cases if this is required by law.

 

5. Use of cookies

 

a)     Type, scope and purpose of data processing

We use cookies. Cookies are small files that are sent by us to the browser of your device during your visit to our website and stored there.

Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, on the other hand, allow us to perform various analyses. For example, some cookies can recognize the browser you are using when you return to our website and transmit various information to us. We use cookies to facilitate and improve the use of our website. For example, we can use cookies to make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, the third parties collect the information directly via your browser. However, cookies do not cause any damage to your device. They cannot run programs or contain viruses. Various types of cookies are used on our website and their type and function are explained below.

Transient/ Session cookies

Our website uses transient/session cookies, which are automatically deleted when you close your browser. This type of cookie allows us to collect your session ID. This makes it possible to assign different requests of your browser to a common session and it is possible to recognize your device during subsequent visits to websites. These session cookies contain expire at the end of the session.

 

Persistent cookies

Persistent cookies are used on our website. Persistent cookies are cookies that are stored in your browser for a longer period of time and can transmit information. The respective storage period differs depending on the cookie. You can delete persistent cookies independently using your browser settings.

 

Third-party cookies

We use analytical cookies to monitor the anonymous user behavior on our website.

We also use advertising cookies. These cookies can be used to track user behavior for advertising and targeted marketing purposes.

Social media cookies allow us to connect to your social networks and share content of our website within your networks.

 

 

 

Configuring the browser settings

When you first visit our website and then at any time in our cookie banner, you can accept or reject individual or all cookies separately by placing a green tick next to the respective cookie or removing it and then clicking "OK".

Your settings made in the cookie banner are stored on your computer or mobile device. You will therefore need to make them again if you delete your browsing history or use another device or Internet browser.

Most web browsers are pre-set to automatically accept cookies. However, you can configure your browser so that it only accepts certain cookies or no cookies at all. However, we would like to point out that you may then no longer be able to use all the functions of our website.

You can also use your browser settings to delete cookies already stored in your browser. Furthermore, it is possible to set your browser so that it informs you before cookies are stored. Since the different browsers may differ in their respective functions, we ask you to use the respective help menu of your browser for the corresponding configuration options.

Disabling the use of cookies may require the storage of a permanent cookie on your computer. If you subsequently delete this cookie, you must deactivate it again.

 

b) Legal basis

This processing is technically necessary to be able to display our website. We also use the data to ensure the security and stability of our website in order to comply with legal obligations. The data collection is also necessary for the availability of our website and thus serves to protect the legitimate interest of our company. The legal basis for the processing of the aforementioned data is Art. 6 para. 1 lit. c) and lit. f) GDPR.

If you have given us your consent to the use of cookies via the cookie banner provided by us on the website, the legal basis for the further data processing is Art. 6 para. 1 lit. a) GDPR.

 

c) Storage period

As soon as the data transmitted to us via cookies is no longer required for the purposes described above, this information will be deleted. Further storage may take place in individual cases if this is required by law.

 

d) Cookie Categories

We use the following categories of cookies:

aa) Necessary cookies

Necessary cookies guarantee functions without which our website cannot be used as intended. These absolutely necessary cookies serve, for example, to ensure that registered users always remain logged in when accessing various sub-pages. These are so-called first party cookies, which are only used by us. These cookies do not require consent. You can deactivate cookies in your browser at any time.

bb) Statistics Cookies

Statistics Cookies collect information about the way a website is used to improve its attractiveness, content and functionality. For example, the following data is collected:

The number of times a page or sub-pages are accessed, the time spent on the website, the order of pages visited, which search terms led you to us, the country, region, city from which the access is made, and the percentage of mobile devices that access our websites. We also analyze which areas of our website are of particular interest to you.

cc) Cookies for personalization

Cookies for personalization enable our website to store the information you have already provided (e.g. registered name, language selection, location) and to offer you improved and more personalized functions based on this information. Only anonymised information is processed via these cookies.

dd)           Marketing Cookies

Marketing cookies are used to track visitors to websites and to display interest-based advertisements to them. They are also used to limit the frequency of appearance of ads and to measure the effectiveness of advertising campaigns. These cookies register whether or not you have visited a website. This information may be shared with third parties, such as advertisers. Cookies used to improve targeting and advertising are often linked to third party site functionality.

 

The intention is to show ads that are relevant and appealing to the individual user and therefore more valuable to publishers and third-party advertisers.

 

 

6. Data collection for the implementation of pre-contractual measures and for contract fulfilment

 

a)   Type and scope of data processing

In the pre-contractual area and at the conclusion of the contract we collect personal data about you. This includes, for example, first and last name, address, e-mail address, telephone number or bank details.

 

b)   Purpose and legal basis of data processing

We collect and process this data exclusively for the purpose of contract execution and/or for the fulfilment of pre-contractual obligations.

The legal basis for this is Art. 6(1) lit b) GDPR. If you also give your consent, the additional legal basis is Art. 6(1) lit. a) GDPR.

 

c)   Storage period

The data will be deleted as soon as they are no longer necessary for the purpose of their processing.

In addition, statutory retention obligations may exist, such as commercial or tax retention obligations in accordance with the German Commercial Code (HGB) or the German Fiscal Code (AO). If such storage obligations exist, we will block or delete your data at the end of these storage obligations.

 

7. Data transmission

 

We will only pass on your personal data to third parties if:

a) you have given your explicit consent in accordance with Art. 6 (1) (a) GDPR

 

b) this is legally permissible and is necessary according to Art. 6 (1) (b) GDPR for the fulfilment of a contractual relationship with you or the implementation of pre-contractual measures

 

c) according to Art. 6 (1) (c) GDPR there is a legal obligation for the transfer.

We are legally obliged to transmit data to state authorities, e.g. tax authorities, social insurance carriers, health insurance funds, supervisory authorities and law enforcement authorities.

 

d) the disclosure according to Art. 6 (1) (f) GDPR is necessary for the protection of legitimate company interests, as well as for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

 

e) in accordance with Art. 28 GDPR, we use external service providers, so-called processors, who are obliged to handle your data with care.

We use such service providers in the following areas:

- IT

- Logistics

- Telecommunications

- Sales

- Marketing

When transferring your personal data to external bodies in third countries, i.e. outside the EU or the EEA, we ensure that these bodies treat your personal data with the same care as within the EU or the EEA. We only transfer personal data to third countries for which the EU Commission has confirmed an appropriate level of protection or if we ensure the careful handling of personal data through contractual agreements or other suitable guarantees.

 

8. Applications 

 

a) Type and scope of data processing

You can apply on our website or by e-mail. When you apply, we collect and store the data you enter in the input mask or which you send us by e-mail.

See also our privacy policy for our application process.

 

b) Purpose and legal basis   

We process your data only for the purpose of processing your application. A disclosure to thirds parties does not take place. The legal basis for processing is set out in Art. 88 (1) GDPR in conjunction with § 26 BDSG and additionally in Art. 6 (1) lit. b) GDPR.

Insofar as you give us consent to be included in our pool of applicants, the legal basis is
Art. 6 (1) lit. a) GDPR.

 

c)   Storage period

If we can not offer you a job, we will store your data for a maximum of six months after completing the application process, taking into account § 61b(1) ArbGG combined with
§ 15 AGG. The beginning of the deadline is the receipt of the rejection letter.
If you have given us consent to be included in our pool of applicants, we will store your data for a maximum of two years.

 

d)   Data transfer

Only those departments involved in the decision (responsible personnel or specialist departments, management, works council) will receive your data.

In addition, we are obliged to transmit your data to public authorities and institutions (e.g. public prosecutors, police, supervisory authorities, tax authorities, social insurance carriers, etc.).

Other recipients of data may be those bodies for which you have given us your consent to the transfer of data.

 

9. Comment Function

 

a) Type and scope of data processing

On our website you can comment in our blog on contributions. When you comment on a post, we collect and save the data you enter in the input form. In addition to the comments left by you, we also also store and publish information on the date of the comment input and the one of your chosen username (pseudonym). Furthermore, the IP address assigned by the Internet service provider (ISP) of the person concerned is stored. A disclosure to third parties does not occur.

 

b) Purpose and legal basis   

The data provided by you (for example the IP address) is made for security reasons and in the event that the data subject violates the rights of third parties or posts illegal contents by submitting a comment.  
There is no disclosure of this personal data to third parties, unless such disclosure is not required by law or the legal defense of the controller.        

Legal basis for the processing of personal data, which are transmitted when using the comment function, is if and to the extent that your consent is given is Art. 6 para. 1 lit. a) GDPR. You can revoke this consent at any time. The legality of the already completed data processing operations remains unaffected by the revocation. Further legal basis is Art. 6 para. 1 lit. f) GDPR. We have a legitimate interest in processing if third party rights are violated or unlawful content is posted.

 

c) Storage period

The comments and related data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments must be deleted for legal reasons.

 

10. Contact options by the contact form

 

a) Nature and extent of the data processing

On our website we offer you the possibility to get in contact with us via a provided form. During the process of sending your inquiry via the contact form, reference is made to this data protection declaration in order to obtain your consent.

If you use the contact form, the following personal data will be processed:

- Salutation

- Name

- E-mail address

- Phone number

- Subject

- Content of the message

 

b) Purpose and legal basis

The indication of your e-mail address serves the purpose of sending you an answer to your request by e-mail. When using the contact form, your personal data will not be passed on to third parties.

he legal basis for the processing is a consent pursuant to Art. 6 para. 1 lit. a) GDPR on the declaration of consent which you have made voluntarily and which can be withdrawn at any time in the future.

 

c) Storage period

The data you enter in the contact form will remain stored by us until you request us to delete it, withdraw your consent to store it or the purpose for which it was originally stored ceases to apply (e.g. after your request has been processed).

Mandatory legal provisions - in particular retention periods according to the German Commercial Code (HGB) or the German Fiscal Code (AO) - remain unaffected by this.

 

11. Contact Options by E-mail

 

On our website you can contact us by e-mail.

a) Type and scope of data processing

You can contact us by e-mail. Our data collection is limited to the e-mail address of the e-mail account you use to contact us and to any personal data you make available when contacting us.

 

b) Purpose and legal basis

The Type and scope of data processing is to enable us to respond appropriately to your request.
The legal basis for this is Art. 6 para. 1 lit. f) GDPR. There is a legitimate interest in the processing of the above-mentioned personal data in order to be able to process your request properly.

 

c) Storage period

The duration of the storage of the above data depends on the background of your contact. Your personal data is regularly deleted if the purpose of the communication no longer applies and storage is no longer necessary. This may result, for example, from the processing of your request.

 

12. Registration with the Serviceplan Alumni Program

 

a) Nature and extent of the data processing

On our website, former employees have the opportunity to become members of the "Club of Communication" and stay in contact with us through the Serviceplan Alumni Program. As members of the " Club of Communication" you will be invited to events, receive regularly newsletters and subscribe to the TWELVE magazine free of charge.

When submitting your membership request via the provided contact form, you will be referred to this privacy policy in order to obtain your consent.

If you send us a membership enquiry using the online form, the following personal data will be processed:

- Salutation

- Title

- First name

- Last name

- E-mail address

- Companies

- Street

- POSTCODE

- Place

 

b) Purpose and legal basis

The data collected when you register for the Serviceplan Alumni Program is used exclusively for the purpose of advertising through events, newsletters and the dispatch of the TWELVE magazine.

No personal data will be passed on to third parties when using the contact form.

The legal basis for the processing of your data is your consent in accordance with Art. 6 para. 1 lit. a) GDPR which you have voluntarily given on the consent-declaration and which can be withdrawn at any time in the future.

 

c) Storage period

The data entered by you in the contact form will remain with us until you request us to delete it, withdraw your consent for storage or the purpose for which the data was stored no longer applies.

Mandatory legal provisions - in particular retention periods according to the German Commercial Code (HGB) or the German Fiscal Code (AO) - remain unaffected by this.

 

13. Newsletter

 

a) Type and scope of data processing

On our website you can subscribe to a free regularly e-mail newsletter. In order to be able to send you the newsletter regularly, we need your e-mail address. 

In connection with the newsletter distribution, your data is forwarded to our newsletter service provider. Any further disclosure to third parties will not take place.

For the newsletter distribution we use the so-called double-opt-in. This means that we will only send you an e-mail newsletter if you have explicitly confirmed that you consent to receive it.

We will then send you a confirmation e-mail asking you to confirm by clicking on an appropriate link that you wish to receive newsletters from us in the future. This is to ensure that only you as the owner of the specified e-mail address can subscribe to the newsletter. Your confirmation must be sent promptly after receiving the confirmation e-mail, otherwise your newsletter subscription will be automatically deleted from our database.       

When you subscribe to the newsletter, we collect and store the information you enter in the input mask (e.g. last name, first name, e-mail address). A disclosure to third parties does not occur. Subscription to the newsletter is only possible with your consent.

When registering for the newsletter, we also store your IP address entered by the internet service provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your e-mail address at a later point in time. In the case of the confirmation E-mail sent out for checking purposes (double-opt in the e-mail), we also save the date and time of the click on the confirmation link and the ip address entered by the internet service provider (ISP).

 

b) Purpose and legal basis

The data collected by us when registering for the newsletter will be used exclusively for promotional purposes for addressing you in advertising by means of the newsletter.

The processing of your e-mail address for sending newsletters is based on the declaration of consent voluntarily submitted by you below and revocable at any time for the future in accordance with Art. 6(1) lit. a) GDPR and § 7 para. 2 Nr. 3 UWG.

In addition, the processing is based on Art. 6(1) lit. f) GDPR because of legitimate interests and requires us to document proof of the required consent.

 

c) Storage period

Your e-mail address will be stored as long as you have subscribed to the newsletter. After you unsubscribe from the newsletter, your e-mail address will be deleted, unless you have expressly consented to the further use of your data.

 

14. Video Conferencing

 

The following data protection information relates to the use of the following video conferencing systems:

- GoToWebinar

 

(hereinafter: Video Conferencing Systems)

 

We would like to inform you below about the processing of personal data in connection with the use of the video conferencing systems.

 

Purpose of processing

We use video conferencing systems to conduct seminars and training sessions (hereinafter: "Online Webinars"). The video conferencing systems are technically provided by the respective provider. The regulations of the respective provider regarding the use remain unaffected.

 

Controller

The person responsible for data processing directly related to the implementation of online webinars is the respective organizer of the online webinar.

 

What data is processed?

When using the video conference system, various types of data are processed. The scope of the data also depends on the data you provide before or during participation in an online training.

 

The following personal data are subject to processing:

User details: first name, last name, telephone (optional), e-mail address, password (if "single sign-on" is not used), profile picture (optional), department (optional).

Meeting metadata: Topic, description (optional), attendee IP addresses, device/hardware information.

If recording (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of online meeting chat.

For dial-in with the telephone: information on the incoming and outgoing call number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be stored.

Text, audio and video data: You may have the opportunity to use the chat, question or survey functions in an "online meeting". To this extent, the text entries you make are processed in order to display them in the online training and, if necessary, to log them. To enable the display of video and the playback of audio, the data from the microphone of your terminal device and from any video camera of the terminal device will be processed accordingly for the duration of the meeting. You can turn off or mute the camera or microphone yourself at any time.

 

To participate in an online training session or to enter the "meeting room", you must at least provide information about your name.

 

Scope of processing

If we want to record online training, we will inform you transparently and - if necessary - ask for consent. As a rule, there will be no recording of online training. This also applies to the chat function.

 

Automated decision-making within the meaning of Art. 22 GDPR is not used.

 

Legal basis for data processing

Insofar as you have concluded a contract with us as an event participant, the legal basis is Art. 6 par. 1 lit. b) GDPR (contract or preliminary contract).

 

Insofar as you have given your consent to the processing of your personal data, the legal basis is Art. 6 par. 1 lit a) GDPR.

 

Insofar as personal data of Serviceplan employees is processed, the legal basis for data processing is Art. 6 par. 1 lit. b) DS-GVO.

 

Audio or video recordings as well as the use of functions that are not necessary for a session are only used by us on the legal basis of a declaration of consent by the data subjects pursuant to Art. 6 par. 1 lit. a) GDPR. The declaration of consent is obtained in advance.

 

Recipients / passing on of data

Personal data processed in connection with participation in online webinars will generally not be disclosed to third parties unless it is intended for disclosure.

 

Data processing outside the European Union

Some of the providers of the video conferencing systems are based in the USA. Processing of personal data thus also takes place in a third country. We have concluded a contract processing agreement with each of the providers, which complies with the requirements of Art. 28 GDPR.

By concluding so-called EU standard contractual clauses, the providers have undertaken to comply with a level of data protection that essentially corresponds to the European level.

Please note, however, that the existence of an appropriate data protection standard for providers outside the EU / EEA - even in the case of the conclusion of EU standard contractual clauses - cannot be guaranteed in every case.

 

Data protection officer

We have appointed a data protection officer.

You can reach him as follows:

Dr. Georg F. Schröder, LL.M.

legal data Schröder Rechtsanwaltsgesellschaft mbH

Attorney at Law / Data Protection Officer

Prannerstr. 1

80333 Munich / Germany

Phone: +49-89 - 954 597 520

Fax: +49-89 - 954 597 522

E-mail: georg.schroeder@legaldata.law

 

Your rights as a data subject

You have the right to obtain information about the personal data concerning you. You can contact us for information at any time.

In the case of a request for information that is not made in writing, we ask for your understanding that we may require proof from you that you are the person you claim to be.

Furthermore, you have a right to rectification or deletion or to restriction of processing, insofar as you are entitled to this by law.

Finally, you have a right to object to processing within the scope of the law.

A right to data portability also exists within the framework of the data protection legal requirements.

 

Deletion of data

We generally delete personal data when there is no need for further storage. A requirement may exist in particular if the data is still needed to fulfill contractual services, to check and grant or defend against warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion will only be considered after expiry of the respective retention obligation.

 

Right of complaint to a supervisory authority

You have the right to complain about the processing of personal data by us to a supervisory authority for data protection.

 

Changes to this data protection notice

We revise this data protection notice in the event of changes to data processing or other occasions that make this necessary. You will always find the current version on this website.

 

15. Data security and security measures

 

We are committed to protecting your privacy and keeping your personal information confidential. For this purpose, we take extensive technical and organizational security measures, which are regularly reviewed and adapted to technological progress.

These include the use of recognised encryption methods (SSL or TLS). Unencrypted data, e.g. when sent by unencrypted e-mail, may be read by third parties. We have no influence on this. It is the responsibility of the respective user to protect the data provided by him/her against misuse by means of encryption or in any other way.

 

16. Changes to this Privacy Policy             

 

We reserve the right to update this statement at any time if necessary.

 

17. Your rights

 

Here you will find your rights regarding your personal data. Details can be found in articles 7, 15-22 and 77 GDPR. In this regard, you can contact the controller (item 2) or the data protection officer (item 3).

 

a) Right to withdraw your data protection consent according to Art. 7(3) s. 1 GDPR

You can withdraw your consent to the processing of your personal data at any time with effect for the future. However, this does not affect the legality of the processing before its withdrawal.

 

b) Right of access according to Art. 15 GDPR

You have the right to request confirmation whether we obtain personal data concerning you.

In this case you have the right to get information about your personal data as well as further information, e.g. the purposes of processing, categories of personal data concerned, the recipients and the planed period of storage or the criteria used to determine that period.

 

c) Right to obtain rectification and completion according to Art. 16 GDPR

You have the right to obtain the correction of incorrect data without delay. Taking into account the purposes of the processing, you have the right to obtain the completion of incomplete data.

 

d) Right to erasure ("right to be forgotten") according to Art. 17 GDPR

You have a right of erasure, as far as the processing is not necessary. This is the case, if your data is no longer necessary for the original purposes, for example if you have withdrawn your consent or if the data was processed unlawfully.  

 

e) Right restriction of processing according to Art. 18 GDPR

You have the right to obtain processing, e.g. if you believe that the personal data is incorrect.

 

f) Right to data portability according to Art. 20 GDPR

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.

 

g) Right to object according to Art. 21 GDPR

You have the right to object at any time to the processing of certain personal data concerning you for reasons arising from your particular situation.

In the case of direct marketing, you as the data subject have the right to object at any time to the processing of personal data concerning you for the purpose of advertising; this also applies to profiling, insofar as it is associated with direct marketing.

 

h) Automated individual decision-making, including profiling according to Art. 22 GDPR

You have the right not to be subject to a decision based solely on automated processing - including profiling - except in the exceptional circumstances mentioned in Art. 22 GDPR.

A decision based solely on automated processing - including profiling - does not take place.

 

i) Right to lodge a complaint with a data protection supervisory authority according to Art. 77 GDPR

You can also lodge a complaint with a data protection supervisory authority at any time, for example if you believe that data processing is not in compliance with data protection regulations.

 

 

 

Online Tools

 

An overview of the online tools used on our websites and information on social media can be found here.

 

Updated November 2021